Delete your account

You can delete your Hiveflow account and all data associated with it at any time. Deletion is permanent: your flows, agents, app data, conversations and account information are removed and cannot be recovered.

From the mobile app

  1. Open the More tab and tap your avatar (top right).
  2. Tap your name at the top of the Profile screen.
  3. Choose Delete account and confirm.

From the web

  1. Sign in at app.hiveflow.ai.
  2. Go to Settings → Account.
  3. Choose Delete account and confirm.

By request

If you cannot access your account, email us at support@hiveflow.ai from the address associated with your account and we will delete it within 30 days.

What is deleted

  • Account information (name, email, authentication data)
  • Flows, agents, skills and app data (Kanban, CRM, inventory, analytics)
  • Conversations, attachments and notification history
  • Device push tokens

Billing records required by law are retained for the legally mandated period. See our Privacy Policy for details.